Andrew Marc

International FAQ


International Shipping has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. International shipping is currently available WORLDWIDE from Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses. International Checkout coordinates your order and is responsible for all billing, shipping and customer service issues related to your International order:

• Select your items at and add them to your shopping bag.

• Confirm the items in your bag are ready for purchase and select the International Checkout link in the shopping cart.

• Select your payment type, billing country, shipping destination, and shipping method. The merchandise subtotal will adjust to the corresponding currency.

• Item name, style number, and price will be transferred to International Checkout for processing.


Payment Options

International Checkout accepts Visa, MasterCard, American Express, Discover Card, JCB Card, Diner’s Card, Money Bookers, SafetyPay, PayPal, or bank transfer.

Customer Service Contact/Returns & Exchanges 

International Checkout will be happy to assist you with any questions regarding your order, including returns and exchanges. All inquiries should be directed to International Checkout at:


For inquiries by phone, please see the following customer service phone numbers:

USA and Canada: +1866.6820641

USA: +001.310.601.8196

UK: +44.20.8133.2436

Australia: +61.28003.4685

Denmark: +45.369.50312

Sweden: +46.4069.35779

Hong Kong: +852.8175.6057

Japan: +81.50553.46826

Finland: +358.(02)3619.0437

Brazil: +55.(11)3230.9539

Ireland: +353.1443.3715

Mexico: +52.558.421.8266

New Zealand: +64.9889.0408


Order Status

To check the status of your order or track your package, please log in to your International Checkout account here. 

To learn more, view International Checkout's Customer Service and Terms & Conditions information here